Inflatable FAQs

 How much time does it take to set up an inflatable?  

Inflatable setup times may vary depending on the size. Typically, most inflatables can be inflated within approximately 5 minutes. However, for larger inflatables, it may take between 10 to 30 minutes to fully set them up. This process usually involves inflation, anchoring, and inspection.

What materials are used in the construction of your inflatables?

Our inflatables are predominantly made from robust, commercial-grade 0.55mm PVC Tarpaulin (18oz PVC coated Tarpaulin), known for its exceptional durability, weather resistance, mildew resistance, and a lifespan of over 10 years. Additionally, our inflatable nightclubs and event tents are crafted using durable 210D Oxford fabric.

Are your inflatables designed for commercial use?

Certainly! All of our inflatables are specifically designed for commercial use. They are constructed using high-durability, flame-retardant, and lead-free Commercial Grade 18oz Vinyl (0.55mm PVC tarpaulin). The material consists of three layers, with two PVC coated sides and a robust net fabric inside. Moreover, our materials have successfully passed the EN71 and RoHS tests, ensuring their quality and safety.

Our heavy-duty nylon thread is used for stitching, employing double stitching throughout and quadruple stitching at stress points on the bottom. With an average of approximately five stitches per inch, we ensure that the inflatable remains airtight and air doesn't escape through the seams.

What accessories are included with your inflatables?

All of our inflatables come with a repair kit, a blower, stakes for anchoring, a carrying case, and an owner's manual. These accessories are provided to ensure a convenient setup, maintenance, and storage experience for our customers.

What is the weight limit for your inflatable bounce houses?

For smaller 13ft x 13ft inflatable bounce houses, the maximum weight capacity is approximately 800 pounds. Larger bounce houses can support even more weight. To determine the specific weight limit for a particular inflatable, we recommend referring to the owner's manual or specifications listed on the order page.

How should I transport my inflatable?

The transportation method depends on the size of the inflatable. Smaller inflatables can be easily transported using a truck or SUV, while larger inflatables may require a trailer for safe and convenient transportation.

Where is your company located?

Our offices are located in Pismo Beach, California, serving as the hub for our customer support and design teams. Additionally, we have a production center located in Los Angeles, and we also have an overseas production center.

How long will it take to receive my inflatable?

As most of our inflatables are made to order, the delivery time can range from 30 to 90 days. This timeframe is influenced by factors such as the size, complexity, desired customizations, and the quantity of inflatables ordered. Smaller items like nightclubs, event tents, and photo booths are typically produced and shipped more quickly. However, larger inflatables such as slides, bounce houses, and obstacle courses require a longer production and shipping time. If you require expedited delivery, please contact us, and we can provide a quote for rushed production and shipping.

Is it possible to overinflate my inflatable?

No, it is not possible to overinflate our inflatables. The blowers provided with the inflatable are designed to prevent overinflation, ensuring a safe and appropriate level of inflation.

Can I use a water slide inflatable without water?

Absolutely! Our water slides can also be used as dry slides, providing entertainment without water. The pool area on inflatable water slides can even be used as a ball pit for added fun.

Can an inflatable get wet?

We offer both wet and dry inflatables. Wet inflatables are designed differently to prevent water from entering the bounce house or slide, ensuring a dry and enjoyable experience. On the other hand, our dry inflatables are not intended to get wet. Therefore, it is important to ensure that you select a wet inflatable if you plan to use it with water.

Can your inflatables be used in rainy conditions?

No, we do not recommend using inflatables in windy or rainy conditions. It is best to avoid using the inflatables if the wind speed exceeds 20 mph. Rainy conditions can affect the stability and safety of the inflatables, so it is advisable to wait for clear weather before setting them up.

Do you offer discounts for bulk orders?

Yes, we provide discounts for bulk orders. When you order more than 2 inflatables, you can take advantage of our bulk discounts. Additionally, for orders of 10 or more inflatables, we may offer discounts of up to 30%. Please contact us with your bulk requirements, and we will be delighted to provide you with a customized quote.

What colors are available for the products?

You can choose any color you want for our inflatable products.

Can I customize the inflatable product with my own logo or design?

Yes, we offer customization options for most of our inflatable products.

Please contact us for more information and pricing. How much does shipping cost? Free shipping worldwide. When can I expect my item to arrive?

The estimated time of arrival is within 14 working days after payment. How about import duties?

Please be informed that import duties are not included in the item price or shipping charges. Any applicable customs duties or taxes are the buyer's responsibility.

Are you the manufacturer of the inflatable products?

Yes, we are the manufacturer of our inflatable products. Our inflatable products are all hand-made by industry specialists and undergo a rigorous quality control process. We also conduct a 16-hour pressure test in the factory to ensure airtight seals before shipment. What guarantees do you offer?

We offer a 2-year warranty and free repair kits.What does the 2-year warranty cover?

Our warranty covers manufacturer defects and non-man made damage to all parts, including seams and surface. Problems rarely occur during normal use, but in case of accident damage or leaks due to prolonged use, repair usually takes no longer than 10 minutes with the help of a repair kit and video guide we provide.

How do I clean and maintain my inflatable product?

We recommend cleaning your inflatable product with a mild soap and water solution and a soft-bristled brush. Avoid using abrasive cleaners or scrubbing too hard, as this can damage the material. After cleaning, be sure to dry the product thoroughly before storing it in a cool, dry place.

Are inflatable products safe for children to use?

Yes, inflatable products are generally safe for children to use when used properly and under adult supervision. However, it is important to follow all safety guidelines and recommendations.

Can inflatable products be used outdoors in all types of weather?

While most inflatable products are designed to withstand outdoor use, but extreme weather conditions such as high winds or heavy rain may pose a risk to the product and its users.

How long do inflatable products typically last?

The lifespan of an inflatable product depends on several factors, including the quality of the materials, frequency of use, and level of maintenance. With proper care and maintenance, most inflatable products can last for several years.

What should I do if my inflatable product gets a tear or puncture?

Minor tears and punctures can usually be repaired with a patch kit and adhesive, which is often included with the product. For larger tears or damage, we recommend contacting us for repair or replacement options.